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October 16, 2018

The Wireless Industry Responds to Hurricane Michael .

The Wireless Industry Responds to Hurricane Michael

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In advance of Hurricane Michael, wireless carriers prepared for the storm by fortifying existing networks and staging teams that could immediately deploy afterwards for recovery and response.

When it made landfall on October 10, the high-end Category 4 hurricane was the third-strongest to ever strike the United States mainland, and the most powerful ever recorded in the Florida panhandle. More than 170 Wireless Emergency Alerts were sent with life-saving information before, during and after impact.

Network restoration happened quickly in the vast majority of areas impacted by Hurricane Michael. The percentage of cell sites in service in the affected area — as defined by FCC disaster reporting — rose from approximately 81% on October 11 to 97% on October 17.

However, with sustained winds of 155 miles per hour, Hurricane Michael inflicted tornado-like damage on communities at ground zero. Thousands of structures were destroyed, critical infrastructure was damaged and millions of Americans lost power.

In times of need, connections are crucial, so our members’ teams continue to work around the clock to bring back service and have deployed dozens of portable units in cases where restoration of power is delayed due to extensive damage.

Millions of people have used wireless to call and text loved ones and connect with emergency personnel through social media, and carriers offered free data, text, voice and credits to consumers across the region. In addition to services on the ground, carriers pledged millions of dollars to relief efforts.

For up to date information on the wireless industry’s response to Hurricane Michael, visit the links below:

In The News

Images from Michael

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@KateHarrisJay: #Verizon is deploying 5 SPOTs (Satellite Pico Cell on a Trailer) - a mobile cell site that utilizes satellite connectivity - to support first responders and public safety officials who are working on #HurricaneMichael response & recovery efforts in the hardest hit areas.

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