The survey also found that more than one-third of consumers installed locks and wipe apps. Twelve percent of the respondents said they lost devices in the last year. Almost 50 percent of those said they used a program to locate their devices and nearly 40 percent contacted their wireless providers.
The survey also
“These results demonstrate that the consumer education programs developed by the wireless industry and by individual companies are improving Americans’ cybersecurity behaviors. We are pleased these numbers are moving in the right direction,” said CTIA Vice President of Technology & Cybersecurity John Marinho. “This survey also reinforces the need for the entire wireless ecosystem – network operators, device manufacturers and application/content developers – to continue to work together to stem the rising tide of security threats. By collaborating and educating consumers, Americans will sustain the benefits of the US having one of world’s lowest smartphone malware infection rates.”
Harris Poll conducted the self-administered online survey of U.S. adult (18+) smartphone users in February 2015. A sample of the respondents provided in-depth interviews in April 2015. The 2015 sample differed slightly from the 2012 survey in that the 2012 survey included all types of mobile phone users.
CTIA-The Wireless Association® (www.ctia.org) represents the U.S. wireless communications industry. With members from wireless carriers and their suppliers to providers and manufacturers of wireless data services and products, the association brings together a dynamic group of companies that enable consumers to lead a 21st century connected life. CTIA members benefit from its vigorous advocacy at all levels of government for policies that foster the continued innovation, investment and economic impact of America’s competitive and world-leading mobile ecosystem. The association also coordinates the industry’s voluntary best practices and initiatives and convenes the industry’s leading wireless tradeshow. CTIA was founded in 1984 and is based in Washington, D.C.