Protecting Your Data .
Wireless providers and the broader wireless ecosystem work relentlessly to protect networks and devices and stay ahead of constantly evolving cyber dangers.
However, there are risks associated with any action online, and your risk assessment may be different based on your preferences and the contents of the account. For example, the risks associated with a bank or social media account being compromised may be different to different people depending how they use or value the account. Since you are most knowledgeable about what is in your accounts, it is important to secure your information in the way that makes the most sense to you for the accounts you have. We recommend taking the following steps:
Protect your accounts
- Require PINs/passwords whenever possible and use multi-factor authentication to prevent unauthorized access to your accounts.
- Don’t jailbreak, root, or otherwise override the native settings on your phone.
- Keep your operating system updated to protect against cyber vulnerabilities.
- Use additional layers of security—like Virtual Private Networks (VPNs) and encryption applications—to further protect your sensitive information, especially on open networks.
- Watch out for phishing scams where a source that seems trusted asks for your SSN, bank account number, driver’s license number, etc. Always use publicly available contact information for the source to verify if the data they are requesting is actually needed.
Be aware of how your data is being used
- Be an active participant in your security by examining your wireless bill for unauthorized charges and understanding how your identity is authenticated by other applications you use.
- Research apps to make sure they are trustworthy and don’t click on links that seem “off”.
- Read user agreements to understand how your information will be used by services before you engage them.
Prepare your device in the case of loss or theft
- Engage features that can locate, lock, or erase your device remotely.
- Back up your files to a secure storage space regularly.
- Consider purchasing insurance to replace your device if it is lost or stolen.
- If your device is lost or stolen call your wireless provider and your local police department.
- If you realize you have been a victim of a cyber attack, call your wireless provider, secure your accounts, and change your passwords.