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Certification Resources .

CTIA and its members oversee certification programs, test labs and test plans.

Certification Resources


Certification Programs

Battery Certification Program

CTIA manages a program to permit operators and their suppliers to validate a Lithium Ion battery’s compliance with the IEEE Standard for Rechargeable Batteries for Cellular Telephones (IEEE Std 1725™ – 2011) and the IEEE Standard for Rechargeable Batteries for Multi-Cell Mobile Computing Devices (IEEE Std 1625™ – 2008).

CTIA Battery Program Management Document

Battery Life Certification Program

CTIA also manages a Battery Life Certification Program which provides an estimate of the expected battery life of a smartphone.

CTIA Battery Life Program Management Document

Bluetooth® Compatibility Certification Program

In partnership with the Bluetooth Special Interest Group, CTIA manages a program to improve the interoperability between cellphones and Bluetooth devices, including hands-free systems in cars and headsets.

Bluetooth Compatibility Certification Program Management Document

Device Hardware Reliability Certification Program

CTIA manages a program to evaluate the hardware reliability of a smartphone. The scope of testing currently includes physical shock, water ingress and connector reliability.

CTIA Device Hardware Reliability Certification Program Management Document

IoT Cybersecurity Certification Program

CTIA manages a cybersecurity certification program for Internet of Things (IoT) devices, establishing an industry baseline for device security on wireless networks. The CTIA IoT Cybersecurity Certification Test Plan supports a variety of use cases and levels of device sophistication.

CTIA program management document for the IoT Cybersecurity Certification Program. CTIA FAQ document for the Iot Cybersecurity Certification Program.

LTE/CDMA Device Certification Program

CTIA program management document for LTE/CDMA Wireless Devices.

PTCRB Certification Program

CTIA administers the PTCRB certification program for GSM, UMTS and LTE wireless devices.

Reverse Logistics and Service Quality Program

The CTIA Wireless Device Grading Scales Criteria and Definitions document defines the industry standard for grading aftermarket wireless devices, facilitating efficient product lifecycle management across the wireless industry.

The Policies and Procedures for CTIA Authorized Service Centers document defines the facility requirements and processes to become a CTIA Authorized Service Center (ASC) for repair, refurbishment and remanufacturing of wireless devices.

The WISE™  Authorized Service Provider Certification Program document defines the requirements for retail locations and on-demand service providers conducting repairs on wireless devices to become WISE, Wireless Industry Service Excellence, certified. For more information on WISE certification programs, please visit

CTIA Authorized Service Centers

The following are CTIA Authorized Service Centers for the repair, refurbishment and remanufacturing of wireless devices.

Global Resale
Address: 2214-D West Braker Lane
Austin, TX 78758
Contact: Mike Watson
Phone: 512-924-1636

CTIA Authorized Test Labs

There are numerous CTIA Authorized Test Labs in North America, Europe and Asia. You can search to find an authorized testing facility by laboratory or testing capability.

Test Plans

Through working groups comprised of representatives from CTIA member companies, CTIA develops and manages numerous test plans used during the product testing and certification process.

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