• Accessibility

    As wireless companies continue to innovate, accessibility is a key component of the design and implementation of new products and services so that as many people as possible are able to benefit from and use wireless products and services.


  • Broadband

    Americans, especially minorities and low-income individuals, rely on wireless broadband as their primary – and sometimes sole – Internet connection. Available anywhere and anytime, wireless provides the convenience of broadband to the person, offering consumers unprecedented and unfettered access to information and experts for everything from health care to education.


  • Children and Mobile Devices

    Many of us in the wireless industry are parents (and grandparents or caring adults) of today’s kids, so we understand firsthand the challenges that some of you may face. We know that wireless devices, apps and technology are constantly evolving and improving, and that’s why CTIA and its members, along with The Wireless Foundation, created GrowingWireless.com. We recognize that parents may find it tough to talk to their kids about technology when so many kids take to wireless technology like fish to water, but it’s an important topic. Studies repeatedly show that kids expect rules, look to their parents for advice and parents are key to preventing/stopping unwanted behavior.

    Children and Mobile Devices

  • Contraband Cellphones in Prisons

    The illegal use of wireless phones in prisons is a serious problem, and the wireless industry and corrections community agree that the use of contraband cellphones by prisoners must be stopped. Thanks to numerous testings of legal technologies such as cell detection and managed access, it’s clear that these are the preferred and effective tools to stop contraband cellphones in prisons.

    Contraband Cellphones in Prisons

  • Cybersafety and Cybersecurity

    Today's wireless ecosystem is dramatically different from what it was only five years ago with the constant introduction of a variety of new players and technologies. In order to protect the wireless industry from cybercriminals and cyberthreats, the wireless ecosystem – network operators, device manufacturers and application/content developers – must work together. When you add the number of companies, along with the more open and diverse mobile industry, cybersecurity is a challenge. In June 2012, CTIA developed its Cybersecurity Working Group (CWG) for industry players to work together as much as possible to identify potential problems and determine the best course of action to minimize the impact of cyberthreats on consumers and companies.

    Cybersafety and Cybersecurity

  • Emergency Preparedness/Disaster Recovery

    CTIA-The Wireless Association® and the wireless industry acknowledge the importance of business continuity/disaster recovery planning and implementation of such measures.

    Emergency Preparedness/Disaster Recovery

  • 911

    From location-awareness to sharing texts, images, video and voice, wireless services enhance how first responders approach and handle emergencies. It is essential important public safety functions are sufficiently funded, including upgrades and enhancements to technology.


  • Innovation

    American consumers are the world’s wireless winners because today’s wireless ecosystem has evolved into a virtuous cycle of innovation and fierce competition. The U.S. regulatory approach has enabled American consumers to benefit from better value and more cutting-edge wireless products and services than consumers in other countries.


  • Privacy

    In today's wireless industry, consumers have a variety of choices from a number of companies, whether it's content developers, app creators, device manufacturers or providers. The assortment of options is why the U.S. wireless industry is robustly competitive and innovative. At the same time, consumers must take the time to review each app, service and product they use on their mobile devices to know how their personal information, including location, may be used. CTIA members adhere to legal and voluntary standards to protect personal data and to give consumers choices about how their data is used.


  • Safe Driving

    At the core, wireless devices are public safety tools since they allow our family and friends to contact first responders or others who can aid them when needed. Yet there are appropriate and inappropriate times to use them, and when driving, safety should always be the top priority. To combat distracted driving, such as drowsiness, reaching for moving objects, pushing audio buttons, eating, personal grooming, other passengers and mobile devices, CTIA is a strong advocate for addressing the potential problem through a three-sided approach: education, technology and legislation.

    Safe Driving

  • Spectrum, Tower Siting and Antennas

    There are more wireless devices in the U.S. than Americans today, but several independent analysts and researchers predict that this number of mobile technology will grow exponentially within the next few years thanks to the “Internet of Things.” In order to meet this demand, CTIA and its members are advocating for more licensed spectrum. Since some spectrum band holders have underutilized or unused spectrum, it’s logical to move those users and auction the finite and valuable spectrum.

    Spectrum, Tower Siting and Antennas

  • Taxes, Fees and Surcharges

    With many state and local governments facing significant budget shortfalls, some have chosen – and continue to choose – to levy taxes and fees on wireless consumers since they are reliable bill payers and wireless providers are consistent bill collectors. With these excessive taxes and fees on wireless, affordable broadband access for all Americans, especially low-income and minorities, is challenging, especially since wireless devices may be their only connection to the Internet. That’s why CTIA and its member companies continue to advocate for legislation that would ease the taxes and fees solely imposed on wireless products and services.

    Taxes, Fees and Surcharges

  • Environment and Sustainability

    The wireless industry is an active participant in protecting our environment so future generations may enjoy a healthy planet. Our members recognize their role in reducing their eco-footprint and creating a sustainable, low-carbon economy. Yet perhaps the greatest single contribution the wireless industry may offer to being “green” is through providing new efficiencies. No matter a company’s function, size or location, many – including CTIA member companies – deploy wireless technology to streamline operations, reduce environmental impact and practice sustainable business.

    Environment and Sustainability

  • Competition

    No matter what a consumer or business wants from wireless, there are numerous companies to choose from, whether it’s equipment, devices, apps or software. Through services, products and prices, users benefit from the competitive environment with diverse offerings. Thanks to the competition and innovation in the U.S. wireless industry, Americans have the best value for price and mobile services than any other developed country.


  • Net Neutrality

    CTIA and its members support keeping the Internet open. The best way to ensure that U.S. consumers continue to enjoy this vibrant and world leading ecosystem is to recognize that “wireless is different” and maintain a mobile-specific, Title I approach to Open Internet rules.

    Net Neutrality

  • Voluntary Guidelines

    These guidelines were created with the strong support of CTIA's carrier members and approved by by the CTIA Board of Directors. They are based on the information privacy best practices promoted by the Federal Trade Commission, and the document follows the now familiar structure that includes Notice, Consent and Safeguards.

    Voluntary Guidelines

  • Wireless Internet Caucus

    CTIA’s Wireless Internet Caucus (WIC) is a core community of CTIA member companies dedicated to growing a large and robust market at the convergence of wireless and Internet technologies, products and services.

    Wireless Internet Caucus

  • Common Short Codes

    Common Short Codes (CSCs) are short numeric codes to which text messages can be addressed from a wireless device.

    Common Short Codes

  • Wireless Device Certification

    CTIA provides a range of services to help the industry with the complex task of testing and evaluating wireless devices. This includes defining and publishing test plans, authorizing and managing test labs, and defining and implementing device certification programs.

    Wireless Device Certification

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