How to Stop Robocalls

Some automated calls, such as those from airlines, schools and pharmacies are useful, but many others are unwelcome and intrusive. 

Unwanted phone calls are a nuisance, which is why the wireless industry collectively stops more than a million robocalls from reaching consumers every day. 

Unfortunately, there are malicious individuals who are working 24/7 to circumvent wireless companies’ efforts, which is why you play an important role by reporting them and therefore helping block them.

There are a variety of features and tools available from wireless companies to help you stop these calls. It is vital that consumers determine what is a nuisance communication and what is allowed as well as to not have a “one-size-fits-all” approach to stopping robocallers. If there was only one or even a few options, it would be simple for the bad actors to work around. By having a multitude of solutions, you’re helping combat the issue.

  • Register: Add your wireless devices and/or landline numbers to the National Do Not Call Registry, which prohibits telemarketers from calling your registered numbers.

Tip: If you provide your phone number to a business, read the privacy policy. It may mean you gave them permission to contact you and possibly to share your contact information with others.

  • Report:
    • File a complaint with the FTC or FCC or call the FTC at 1-888-382-1222 or the FCC at 1-888-CALL-FCC.
    • Forward SPAM text messages that are sent from a phone number to 7726 (or SPAM). This free text exchange with the wireless carrier will report the SPAM number and you will receive a response from the carrier thanking you for reporting the SPAM.
  • Download & Activate Tools & Features:

Tip: Here are lists of apps for Android, BlackBerry, iOS (Apple) and Windows.

Tip: Here are step-by-step video instructions for Android, BlackBerryiOS(Apple) and Windows devices.

Last Updated October 2016