CTIA Launches Common Short Codes Media Monitoring Process

With more than 270 million wireless subscribers in America, it comes as no surprise that companies are increasingly using common short codes (CSC) in their marketing and branding strategies. CSCs allow anyone, including media, entertainment, consumer packaged goods, advertising or technology companies to connect mobile users with their goods and services using interactive applications never before available in the wireless industry.

In a press release issued last Monday, we announced the launch of a new media monitoring process to validate that the promotional materials used to market short code campaigns comply with the industry’s Consumer Best Practices. 

The addition of media monitoring has expanded the capabilities of the wireless industry's "CSC Auditing and Monitoring Initiative" to provide consumers with greater protection from entities that are non-compliant. This new process will capture the promotional campaign information that is offered in print, online, radio and television advertisements.

So, what does this mean for consumers? The new media monitoring process will enable consumers to engage more confidently in programs by knowing that there are standards in place and mechanisms designed to provide greater oversight and prevent unscrupulous behavior. 

For more information on common short codes and the new media monitoring process, click here.

To view the wireless industry’s Consumer Best Practices, click here.