FCC Complaints Need Context

Late last week, CTIA President & CEO, Steve Largent sent aletter to the FCC that discussed the wireless-related Telephone Consumer Protection Act (TCPA) complaint category. This category is associated with autodialing, live or recorded telemarketing calls and “unsolicited commercial e-mail messages to cell phones, pagers, and other wireless telecommunications devices.” 

In its letter CTIA highlighted wireless carriers’ extensive consumer protection efforts and initiatives.  The letter also emphasized carriers’ continued commitment to work with both the FCC and Congress in protecting consumers from unwanted content. 

Read the letter by clicking here!