CTIA Position:
All consumers should have equal access to wireless communications, and the industry is committed to providing disabled consumers with the most advanced technologies, and a better understanding of how disabled consumers might find them especially useful.
Key Points:
- The Wireless Industry Wants to Meet the Needs of Disabled Consumers. The wireless industry is working hard to make handsets as user-friendly as possible for wireless users who are blind or visually impaired, and to make handsets more compatible with hearing aids. It is the industry’s goal to meet the FCC mandates regarding handsets that comply with federal rules on hearing aid compatibility. Furthermore, the industry has been working for more than three years with standards setting bodies to improve the testing standard originally adopted by the FCC. This reflects the industry’s commitment to producing accessible products that meet the needs of people with disabilities.
- Consumer Outreach and Education Regarding Wireless Accessibility for Those with Disabilities is Important. CTIA and its members companies have engaged in a number of outreach opportunities with various consumer groups in an effort to better understand the concerns of all stakeholders. The industry also shares vital information about services and devices that are just now in the design stage but that might be of particular interest to wireless users with disabilities. CTIA also established www.AccessWireless.org to serve as a primary source for the latest developments in the wireless industry's efforts to expand services and improve accessible products.

Mobility and convenience are two of the greatest benefits of wireless. These important features can translate to more freedom, empowerment, and safety for all wireless consumers, especially those with disabilities.








